{"id":13924,"date":"2025-10-07T08:59:57","date_gmt":"2025-10-07T06:59:57","guid":{"rendered":"https:\/\/www.alda.eus\/?p=13924"},"modified":"2025-10-07T09:03:13","modified_gmt":"2025-10-07T07:03:13","slug":"auzolan-2025-egunaren-egitarua-osoa","status":"publish","type":"post","link":"https:\/\/www.alda.eus\/eu\/auzolan-2025-egunaren-egitarua-osoa\/","title":{"rendered":"\ud835\uddd4\ud835\ude02\ud835\ude07\ud835\uddfc\ud835\uddf9\ud835\uddee\ud835\uddfb \ud835\udfee\ud835\udfec\ud835\udfee\ud835\udff1 \ud835\uddf2\ud835\uddf4\ud835\ude02\ud835\uddfb\ud835\uddee\ud835\uddff\ud835\uddf2\ud835\uddfb \ud835\uddf2\ud835\uddf4\ud835\uddf6\ud835\ude01\ud835\uddee\ud835\uddff\ud835\uddee\ud835\ude02\ud835\uddee \ud835\uddfc\ud835\ude00\ud835\uddfc\ud835\uddee"},"content":{"rendered":"

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\ud835\udfed\ud835\udfec\ud835\uddee \ud835\uddfc\ud835\ude00\ud835\ude01\ud835\uddf6\ud835\uddff\ud835\uddee\ud835\uddf9\ud835\uddf2\ud835\uddf8\ud835\uddfc \ud835\uddf2\ud835\uddf4\ud835\uddf6\ud835\ude01\ud835\uddee\ud835\uddff\ud835\uddee\ud835\ude02\ud835\uddee, \ud835\udde3\ud835\uddee\ud835\ude01\ud835\ude05\ud835\uddee \ud835\udde3\ud835\uddf9\ud835\uddee\ud835\ude07\ud835\uddee\ud835\uddfb<\/div>\n
\u00a0<\/div>\n
\"\ud83d\udc49\"<\/span> 18:00 – 23:00 : animazioak, musika, janari eta edari tokian berean<\/div>\n
\"\ud83d\udc49\"<\/span> 19:30 – 21:00 : \u201cMundu guziko alokatzaileek, bat egin ezazue!\u201d antzerki-foruma Bruselako \u201cFront anti-expulsion\u201d taldeko Sarah de Laet-ekin<\/div>\n
\u00a0<\/div>\n
\ud835\udfed\ud835\udfed\ud835\uddf8\ud835\uddfc \ud835\uddf9\ud835\uddee\ud835\uddff\ud835\ude02\ud835\uddfb\ud835\uddef\ud835\uddee\ud835\ude01\ud835\uddf2\ud835\uddf8\ud835\uddfc \ud835\uddf2\ud835\uddf4\ud835\uddf6\ud835\ude01\ud835\uddee\ud835\uddff\ud835\uddee\ud835\ude02\ud835\uddee, \ud835\udde3\ud835\uddee\ud835\ude01\ud835\ude05\ud835\uddee \ud835\uddfd\ud835\uddf9\ud835\uddee\ud835\ude07\ud835\uddee\ud835\uddfb \ud835\uddf2\ud835\ude01\ud835\uddee \ud835\uddf6\ud835\uddfb\ud835\uddf4\ud835\ude02\ud835\uddff\ud835\ude02\ud835\uddf8\ud835\uddfc \ud835\uddf8\ud835\uddee\ud835\uddff\ud835\uddff\ud835\uddf6\ud835\uddf8\ud835\uddf2\ud835\ude01\ud835\uddee\ud835\uddfb<\/div>\n
\u00a0<\/div>\n
\"\ud83d\udc49\"<\/span> 10:00 – 17:00 : Elkarteen herrixka: Norberaren eskubideak defendiatzeko plano onak eta informazioa, Tonneliers karrika, Pontrique karrika, Trinkete karrika<\/div>\n
\"\ud83d\udc49\"<\/span> 10:00 – 17:00 : Ganer hustea, Visitandines eta Marengo karrikak<\/div>\n
\"\ud83d\udc49\"<\/span> 10:00 – 17:00 : Camille Chopin eta Guillaume Fauveau-ren Argazki erakusketa etxebizitzetako hezetasunari buruz<\/div>\n
\"\ud83d\udc49\"<\/span> 10:00 – 17:00 : Haurren xokoa makillajearekin, puzgarriekin, haurren fresko handia, Auzolan afitxa erraldoiaren tindaketa, 3Dan hiri baten eraikuntza, etabar. Trinkete karrika<\/div>\n
\"\ud83d\udc49\"<\/span> 10:00 – 17:00 : Murru freskoa Gau Txoria-k zuzenean tindaturik<\/div>\n
\u00a0<\/div>\n
\"\ud83d\udc49\"<\/span> 10:00 – 12:00 : Ibilaldia Baionako hiri-erdian Topatopia Batukadarekin<\/div>\n
\"\ud83d\udc49\"<\/span> 10:00 – 12:00: Aaltxor ihizia, Trinkete karrikan<\/div>\n
\"\ud83d\udc49\"<\/span> 10:30: Etxebizitzen hezetasunari buruzko erakusketaren estrenaldia, Trinkete karrikan<\/div>\n
\"\ud83d\udc49\"<\/span> 11:30-13:00 : Hitzaldia \u201cEuropan etxebizitza saileko borroken gain begirada\u201dBaionako IUT<\/div>\n
\"\ud83d\udc49\"<\/span> 12:00 – 17:00: Mahatami salmenta haurren xokoan,Trinkete karrikan<\/div>\n
\u00a0<\/div>\n
\"\ud83d\udc49\"<\/span> 12:30 – 14:30 : Bazkari herrikoia alaitua<\/div>\n
Paella, gasna, deserta eta kafea. Menu osoa 12 \u20ac. Paella platera 8\u20ac.<\/div>\n
Bazkarien erreserba larunbata goizean 10:00 eta 13:00 artean Tonneliers karrikako ostatuan<\/div>\n
\u00a0<\/div>\n
\"\ud83d\udc49\"<\/span> 14:00 – 15:00 : \u201cKe ne faire, l’\u00e9trange caravane\u201d Pailazo ikusgarria, ibiltaria Baiona Ttipiko karriketan<\/div>\n
\"\ud83d\udc49\"<\/span> 14:00\u2013 15:00 : Biradera orga kontzertua – Haurren xokoa,Trinkete karrika<\/div>\n
\"\ud83d\udc49\"<\/span> 14:30-16:30: Slam atelierra \u201cEnslamez-vous\u201d taldearekin<\/div>\n
\"\ud83d\udc49\"<\/span> 14:30 -16:30: Hitzaldia \u201cEtxebizitza: Zein desafio herrietako bozetan?\u201d Baionako IUT<\/div>\n
\"\ud83d\udc49\"<\/span> 14:45 – 15:30 : Habicoop hitzaldia (etxebizitza partekatua) , elkarteen herrixka<\/div>\n
\"\ud83d\udc49\"<\/span> 16:00 – 17:00 : ZUPeko gazteen kontzertua (rap), Pontrique karrika<\/div>\n
\"\ud83d\udc49\"<\/span> 16:45-18:45 : Hitzaldia : \u201cAlokairuak: egun batez mugatuak, betikotz mugatuak<\/div>\n
\u201d, Baionako IUT<\/div>\n
\"\ud83d\udc49\"<\/span> 17:00 – 18:00 : \u201cLog\u00e9, Lou\u00e9, Lost\u201d. Lucas Nayaren \u201cOstatuz egon, aloitu, galdu\u201d (Jokantuz elkarteak ekoiztua), Patxoki<\/div>\n
\"\ud83d\udc49\"<\/span> 17:00 – 19:00 : Mari Koxka txaranga, ahozko ping-ponga Enslamez-vous-rekin, joaldunak eta hainbat animazio, Patxa plaza<\/div>\n
\u00a0<\/div>\n
\"\ud83d\udc49\"<\/span> 19:00 – 2:00 : bururatze gaualdia eta kontzertuak (sartzea prezio librean) \u201cEtxebizitza eskubidearen alde\u201d mitin handia: hitzaldiak eta animazio artistikoak<\/div>\n
Zea mays (pop rock)<\/div>\n
Tapia eta Leturia (folk trad)<\/div>\n
Bacano banda (cumbia)<\/div>\n
Elektruka (bal electrofolk)<\/div>\n
DJ set<\/div>\n

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[et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”3.22″][et_pb_row admin_label=”row” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.6.5″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″] \ud835\udfed\ud835\udfec\ud835\uddee \ud835\uddfc\ud835\ude00\ud835\ude01\ud835\uddf6\ud835\uddff\ud835\uddee\ud835\uddf9\ud835\uddf2\ud835\uddf8\ud835\uddfc \ud835\uddf2\ud835\uddf4\ud835\uddf6\ud835\ude01\ud835\uddee\ud835\uddff\ud835\uddee\ud835\ude02\ud835\uddee, \ud835\udde3\ud835\uddee\ud835\ude01\ud835\ude05\ud835\uddee \ud835\udde3\ud835\uddf9\ud835\uddee\ud835\ude07\ud835\uddee\ud835\uddfb \u00a0 18:00 – 23:00 : animazioak, musika, janari eta edari tokian berean 19:30 – 21:00 : \u201cMundu guziko alokatzaileek, bat egin ezazue!\u201d antzerki-foruma Bruselako \u201cFront anti-expulsion\u201d taldeko Sarah de Laet-ekin \u00a0 \ud835\udfed\ud835\udfed\ud835\uddf8\ud835\uddfc \ud835\uddf9\ud835\uddee\ud835\uddff\ud835\ude02\ud835\uddfb\ud835\uddef\ud835\uddee\ud835\ude01\ud835\uddf2\ud835\uddf8\ud835\uddfc […]<\/p>\n","protected":false},"author":14,"featured_media":13920,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"

\r\n
Catherine est adh\u00e9rente \u00e0 Alda. En juillet 2021, elle r\u00e9silie son abonnement \u00e0 SFR<\/span><\/a> et re\u00e7oit un mail lui expliquant qu'elle va recevoir des \u00e9tiquettes \u00e0 apposer sur le colis qui lui servira \u00e0 rendre le mat\u00e9riel - box, et diff\u00e9rents c\u00e2bles.<\/div>\r\n
En ao\u00fbt, SFR lui pr\u00e9l\u00e8ve 198 euros parce qu'elle n'a pas rendu le mat\u00e9riel, alors qu'elle n'a pas re\u00e7u les \u00e9tiquettes ! Comme elle a r\u00e9sili\u00e9 son abonnement, elle ne peut plus joindre SFR et n'a plus acc\u00e8s \u00e0 sa boite mail\u2026.\"\ud83e\udd28\"<\/span><\/div>\r\n<\/div>\r\n
<\/div>\r\n
Un vrai parcours de combattant<\/strong><\/div>\r\n
\r\n
<\/div>\r\n
Elle se rend alors au magasin SFR situ\u00e9 \u00e0 BAB 2 Anglet pour expliquer sa situation. Le vendeur lui imprime les fameuses \u00e9tiquettes et lui explique qu'elle sera rembours\u00e9e sous 15 jours. Catherine envoie le colis le 6 septembre.<\/div>\r\n
D\u00e9but octobre, toujours pas de remboursement. Elle retourne au magasin. La vendeuse passe un coup de fil, r\u00e9dige une note sur son dossier, et lui dit qu'elle sera rembours\u00e9e sous 15 jours.<\/div>\r\n
En novembre, toujours pas de remboursement. Catherine retourne au magasin SFR pour la 3\u00e8me fois. Une nouvelle vendeuse passe un coup de fil (il y a un turn-over permanent parmi les salari\u00e9s) et lui explique que son dossier de fin d'abonnement n\u2019a pas \u00e9t\u00e9 enregistr\u00e9. La vendeuse lui dit qu'elle va \u00eatre rembours\u00e9e en deux fois, que le premier remboursement est parti, qu'il va arriver sur son compte sous 15 jours, le second se faisant le mois prochain.<\/div>\r\n<\/div>\r\n
<\/div>\r\n
SFR = Strat\u00e9gie For\u00e7ant au Renoncement<\/strong><\/div>\r\n
\r\n
<\/div>\r\n
\u00c0 ce stade, Catherine comprend qu'il s'agit en fait d'une strat\u00e9gie mise en place par SFR, consistant \u00e0 user le client par des d\u00e9marches et des explications qui ne riment \u00e0 rien, pour le pousser \u00e0 laisser tomber, \u00e0 renoncer \u00e0 son remboursement.<\/div>\r\n
Mi-d\u00e9cembre toujours pas de remboursement. Catherine part pour la 4\u00e8me fois au magasin o\u00f9 le vendeur lui dit que le service client va la joindre dans les 48 heures.<\/div>\r\n
N'y croyant plus, Catherine d\u00e9cide d'envoyer le jour m\u00eame une lettre avec accus\u00e9 de r\u00e9ception au service de recours consommateurs de SFR, demandant le remboursement total des 198 euros.<\/div>\r\n<\/div>\r\n
<\/div>\r\n
Faire cesser ce genre de pratiques<\/strong><\/div>\r\n
<\/div>\r\n
\r\n
Le lendemain, le service client la contacte pour lui dire... que son dossier de facturation n'a pas \u00e9t\u00e9 cl\u00f4tur\u00e9 !!! Catherine r\u00e9pond que c'est le probl\u00e8me de SFR et montre sa d\u00e9termination \u00e0 ne pas se laisser faire. Elle sera finalement rembours\u00e9e le 7 janvier 2022, alors m\u00eame qu'Alda s'appr\u00eate \u00e0 r\u00e9aliser une action interpellant haut et fort SFR. Nous voulions d\u00e9noncer ce genre de pratiques scandaleuses et \u00e9puisantes dont le but est d'enrichir encore plus les actionnaires SFR sur le dos de ses clients en poussant ces derniers \u00e0 renoncer \u00e0 r\u00e9clamer des sommes qu'on leur a pourtant injustement extorqu\u00e9es !<\/div>\r\n
<\/div>\r\n<\/div>\r\n
\r\n
\"\ud83d\udc49\"<\/span> Si vous m\u00eame, vous vous retrouvez dans la situation de Catherine, ne renoncez pas et ne vous \u00e9puisez pas pendant 6 mois, contactez Alda pour que nous fassions cesser ensemble au plus vite ce genre de pratiques \u00e9hont\u00e9es !<\/div>\r\n
<\/div>\r\n
\"\u2709\ufe0f\"<\/span> info@alda.eus \"\u260e\ufe0f\"<\/span> 07 77 88 89 23<\/div>\r\n<\/div>","_et_gb_content_width":""},"categories":[28,64,66],"tags":[],"_links":{"self":[{"href":"https:\/\/www.alda.eus\/eu\/wp-json\/wp\/v2\/posts\/13924"}],"collection":[{"href":"https:\/\/www.alda.eus\/eu\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.alda.eus\/eu\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.alda.eus\/eu\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/www.alda.eus\/eu\/wp-json\/wp\/v2\/comments?post=13924"}],"version-history":[{"count":6,"href":"https:\/\/www.alda.eus\/eu\/wp-json\/wp\/v2\/posts\/13924\/revisions"}],"predecessor-version":[{"id":13934,"href":"https:\/\/www.alda.eus\/eu\/wp-json\/wp\/v2\/posts\/13924\/revisions\/13934"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.alda.eus\/eu\/wp-json\/wp\/v2\/media\/13920"}],"wp:attachment":[{"href":"https:\/\/www.alda.eus\/eu\/wp-json\/wp\/v2\/media?parent=13924"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.alda.eus\/eu\/wp-json\/wp\/v2\/categories?post=13924"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.alda.eus\/eu\/wp-json\/wp\/v2\/tags?post=13924"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}